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MarketPlace Customers F.A.Q (Last Updated: 2024 Dec 23 8:04 am)

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Subject: Labor day coupon does not work if there a sale and a prime price


lindat6 ( ) posted Mon, 04 September 2017 at 12:48 PM · edited Mon, 23 December 2024 at 7:21 AM

In some cases the sale + coupon price would be lower than the prime price. But at checkout the prime price is charged instead of the sale + coupon. For example: Gini_base by circleman. This means prime members sometimes get charged higher prices.


jennblake ( ) posted Mon, 04 September 2017 at 12:56 PM

Coupons do not work on any prime items. That way the prime member always gets the lowest price on those items. The prime price is the lowest possible price for that item. 😄


lindat6 ( ) posted Mon, 04 September 2017 at 5:29 PM · edited Mon, 04 September 2017 at 5:36 PM

Normally the prime price is lower. However on Gini-base the sale price is 9.47. With a 30% discount the price is 6.82. The prime price is 7.58. It not big deal on one item. But I have several items in my cart in which I'd be charged more than the non-prime members.


DreaminGirl ( ) posted Tue, 05 September 2017 at 5:18 AM

Coupons are not valid on prime items regardless, in your example with Gini-base, non-prime members would pay 9.47 while Prime-members would pay 7.58



lildi ( ) posted Tue, 05 September 2017 at 12:59 PM

There's so many strings attached to the copons these days that it isn't fun anymore. The last copon for instance did only cover 1 / 3 of the items in the cart, so 30% soon become 9% instead. And it's not just about the combo sale+prime, some items are not copon valid for no apparent reason. Makes one more or less lose interest, I don't know how many copons offers I've abandoned because they'd ended up covering very little of what was in a supposed cart.


CybersoxXIII ( ) posted Tue, 05 September 2017 at 2:58 PM

The entire coupon process has become too full of variables and exemptions. Coupons may or may not be viable on sales items, but never when the items in the sale are given the Prime Flash sale tabs, except that when it's a BLUE Prime tag item, then the coupon MAY work. And then PAs may independently chose to honor or not honor coupons, or in the case when there are coupons that aren't usable on sale items, instead run a much smaller 'sale' in order to circumvent the higher discount. Not to mention that coupons aren't usable on clearance items, even though clearance items are already exempt from most sales, so the net effect is to make clearance items LESS attractive and drive them out of the store faster instead of incentivizing sales. (I can't remember the last time I bought a clearance product when it wasn't in one of the $3.50 sales.)

I get a 20% coupon from Prime every month and frequently I end up sitting on it until nearly the end of the month, by which point I've spent the majority of my CG budget elsewhere.


lindat6 ( ) posted Wed, 06 September 2017 at 9:13 PM

DreaminGirl posted at 8:58PM Wed, 06 September 2017 - #4313554

Coupons are not valid on prime items regardless, in your example with Gini-base, non-prime members would pay 9.47 while Prime-members would pay 7.58

No, the 9.47 price was eligible for the coupons. And the coupon was available to non-prime members who would pay less. Prime member accounts default to the prime price which negates the coupon. Normally it works out the same or less than the sale+discount price. This time it was more.

I agree with the other comments. I rarely use the coupons because normally the prime price is lower and or the item I want does not accept coupons.

Gini-base is still a good price at 7.58, it been on my wish list for a while, so I'll still buy it.


DreaminGirl ( ) posted Thu, 07 September 2017 at 6:00 AM

lindat6 posted at 12:57PM Thu, 07 September 2017 - #4313720

DreaminGirl posted at 8:58PM Wed, 06 September 2017 - #4313554

Coupons are not valid on prime items regardless, in your example with Gini-base, non-prime members would pay 9.47 while Prime-members would pay 7.58

No, the 9.47 price was eligible for the coupons.

Wrong. If it was a Prime item, coupons are not valid REGARDLESS. Doesn't matter if it has the green 'ticket' displayed :)



lindat6 ( ) posted Thu, 07 September 2017 at 9:12 AM

DreaminGirl posted at 9:08AM Thu, 07 September 2017 - #4313731

lindat6 posted at 12:57PM Thu, 07 September 2017 - #4313720

DreaminGirl posted at 8:58PM Wed, 06 September 2017 - #4313554

Coupons are not valid on prime items regardless, in your example with Gini-base, non-prime members would pay 9.47 while Prime-members would pay 7.58

No, the 9.47 price was eligible for the coupons.

Wrong. If it was a Prime item, coupons are not valid REGARDLESS. Doesn't matter if it has the green 'ticket' displayed :)

That would also make it confusing for non-prime members who are expecting the extra discount. It you hover over green tickets, the popups say eligible for coupons. Renderosity should adjust the programming logic to display what's actually eligible.


DreaminGirl ( ) posted Thu, 07 September 2017 at 10:15 AM

Agreed, they should remove the green tickets from all prime products



lildi ( ) posted Sun, 10 September 2017 at 5:03 AM · edited Sun, 10 September 2017 at 5:05 AM

Or better yet just issue coupons valid for ALL products, regardless of being prime or not, on sale or not or clearance or not or being made underneath a purple full moon or not.

The way it used to be when I came here 10 years ago.


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