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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 25 8:06 am)

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To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

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Subject: Changing username request?

ObscuroArcanum opened this issue on Sep 08, 2017 · 3 posts
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ObscuroArcanum ( ) posted Fri, 08 September 2017 at 5:52 AM · edited Sat, 23 November 2024 at 9:32 AM

On August 29 I purchased a new username, filled out my first and second choices but nothing has yet happened. I sent an email to store@renderosity.com the other day but also have not received a reply.

I was wondering how long it usually takes to change the username and if I will be notified when it's done?

Thanks.

jennblake ( ) posted Fri, 08 September 2017 at 9:45 AM

That has been changed as requested to your first choice. I have not seen an email to the store address. I am sorry about that! All done. 😄

ObscuroArcanum ( ) posted Fri, 08 September 2017 at 10:06 AM

Very weird about the email. It was sitting in my Sent Emails folder. Oh well, no matter! It's changed now and that's the main thing. Thanks very much! :D

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