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MarketPlace Customers F.A.Q (Last Updated: 2024 Dec 25 3:12 pm)

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Subject: Donwload problem

janreinar opened this issue on Oct 31, 2017 · 7 posts
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janreinar ( ) posted Tue, 31 October 2017 at 8:59 AM · edited Thu, 26 December 2024 at 9:56 AM

I had purchased Biscuits Lois Hair tiwice by accident and you refunded my, thanks. But the two download link don't work.

PrestonW ( ) posted Tue, 31 October 2017 at 9:58 AM

What is your order number so I can look into this for you

janreinar ( ) posted Tue, 31 October 2017 at 11:18 AM

113089901 and 113089782 both link to dawnload Lois Hair are out.

janreinar ( ) posted Tue, 31 October 2017 at 11:23 AM

Pardon! 113089901 and 113089782 both links to download Lois Hair are out.

janreinar ( ) posted Tue, 31 October 2017 at 11:24 AM

The orders are 113089901 and 113089782 both links to download Lois Hair are out.

PrestonW ( ) posted Tue, 31 October 2017 at 11:35 AM

Order number 113089901 is the refund for Biscuits Lois Hair in order number 113089782. That is why you cannot download these. You need to find the original order (112939119) and download from there.

janreinar ( ) posted Tue, 31 October 2017 at 11:47 AM

Thanks!

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