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Renderosity Forums / MarketPlace Customers



Welcome to the MarketPlace Customers Forum

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MarketPlace Customers F.A.Q (Last Updated: 2025 Feb 02 8:03 am)

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Subject: Order #113106556 shows as unpaid.


Doc000 ( ) posted Wed, 29 November 2017 at 12:59 PM · edited Sun, 02 February 2025 at 8:48 AM

Posting about this here, since you folks very rarely answer my emails. I did email you early this morning, but have still not received a response, and I don't like to twist in the wind about money.

On 11-28-17, I made a purchase, order #113106556. You report this order as unpaid.

I paid via Paypal and have the receipt from Paypal to prove it. The money has already been deducted from my account. I can provide the Paypal transaction number if I need to. Just tell me who to send it to.

I'd appreciate it if you could resolve this issue.

Thanks.


jennblake ( ) posted Wed, 29 November 2017 at 1:01 PM

I have confirmed your payment and marked that order as paid for you. 😄


Doc000 ( ) posted Wed, 29 November 2017 at 1:21 PM

Thank you, I appreciate it.


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