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MarketPlace Customers F.A.Q (Last Updated: 2025 Feb 02 8:03 am)
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Posting about this here, since you folks very rarely answer my emails. I did email you early this morning, but have still not received a response, and I don't like to twist in the wind about money.
On 11-28-17, I made a purchase, order #113106556. You report this order as unpaid.
I paid via Paypal and have the receipt from Paypal to prove it. The money has already been deducted from my account. I can provide the Paypal transaction number if I need to. Just tell me who to send it to.
I'd appreciate it if you could resolve this issue.
Thanks.