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MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 25 8:06 am)

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Subject: Poor download speeds

tiggersprings opened this issue on Dec 09, 2017 ยท 8 posts
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tiggersprings ( ) posted Sat, 09 December 2017 at 12:07 PM ยท edited Mon, 25 November 2024 at 9:14 PM

I placed an order with two items. I'm on a good connection and getting my downloads are moving at very slow, old-fashioned dial-up speeds. I mean like one is going 4.1 KBPS... What's the deal? I've downloaded from a couple other sites today, with no problems. I've also noticed that pages are slow to load here at Renderosity lately.

Miss B ( ) posted Sat, 09 December 2017 at 12:20 PM

Hey Tigger, I've had problems with pages here on the forum loading slowly recently, but I just made a purchase in the store about 10 minutes ago, and saw no slowdown while downloading. It might have just been a momentary quirk.

_______________

OK . . . Where's my chocolate?

Butterfly Dezignz

tiggersprings ( ) posted Sat, 09 December 2017 at 12:25 PM

I hope so, because at one point, the speeds dipped down to like 1.7 kbps... The lowest one is back up to 2.0 kbps, but... Tempted to stop them and just download them the next time I'm online and feel better (case of the winter-time creeping crud has set in).

tiggersprings ( ) posted Sat, 09 December 2017 at 1:28 PM

Well, my final zip finally bottomed out at under 1.0 kbps and failed. I re-started it and it downloaded better. I do hope that if I order anything else this month (darn the little concept known as a monthly "budget" any way), downloads go more smoothly.

Raindroptheelf ( ) posted Sat, 09 December 2017 at 2:51 PM

Pages loading very slow for me for days now, download speed is slow too.


jennblake ( ) posted Mon, 11 December 2017 at 10:26 AM

We are aware of intermittent site slowness and we are actively looking into this. Thank you for letting us know, we hope to have it resolved soon.

tiggersprings ( ) posted Tue, 12 December 2017 at 11:20 AM

Thanks, Jenn.

Richardphotos ( ) posted Tue, 12 December 2017 at 10:14 PM

I can not load pictures into the gallery. goes to a blank page and stops

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