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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Dec 23 12:51 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Download pending

rodrigogzz opened this issue on Dec 30, 2017 · 2 posts
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rodrigogzz ( ) posted Sat, 30 December 2017 at 8:08 PM · edited Mon, 23 December 2024 at 9:26 AM

Order #: 113124341 paid via paypal.

JeniferC ( ) posted Sun, 31 December 2017 at 12:41 PM · edited Sun, 31 December 2017 at 12:41 PM

Hello,

Your items show downloaded, so I'm guessing there was just a slow delay receiving the paid notice from PayPal. Please let us know if we can be of further assistance.

Warmest Wishes for a Happy New Year! Renderosity Admin

 

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