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MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 23 4:26 pm)

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Subject: Order # #112514662


infinity10 ( ) posted Fri, 16 October 2015 at 11:58 AM · edited Thu, 01 August 2024 at 5:26 PM

I purchased XS-Shader Manager, and have not had any problems using it, until recently, when I tried applying it to an imported FBX in Poser Pro 2014 Game Dev. These are the error lines ( and please note that I do not have such a folder structure on my computer hard drive):

Traceback (most recent call last): File "C:GrafikPoserPro9_64RuntimePythonposerScriptsScriptsMenuDimension3DXS.py", line 4114, in File "C:GrafikPoserPro9_64RuntimePythonposerScriptsScriptsMenuDimension3DXS.py", line 4112, in main File "C:GrafikPoserPro9_64RuntimePythonposerScriptsScriptsMenuDimension3DXS.py", line 17, in init File "C:GrafikPoserPro9_64RuntimePythonposerScriptsScriptsMenuDimension3DXS.py", line 270, in init File "C:GrafikPoserPro9_64RuntimePythonposerScriptsScriptsMenuDimension3DXS.py", line 801, in updateTree File "C:GrafikPoserPro9_64RuntimePythonposerScriptsScriptsMenuDimension3DXS.py", line 805, in treeUpdate File "C:GrafikPoserPro9_64RuntimePythonposerScriptsScriptsMenuDimension3DXS.py", line 786, in buildMatList TypeError: 'NoneType' object is not iterable

Please could you get me some assistance or advise, thanks.

( update: the backslashes in the folder hierarchy does not appear in this post, for a reason unknown to me.)

Eternal Hobbyist

 


KristiS ( ) posted Fri, 16 October 2015 at 2:18 PM

Hello,

Please contact the vendor directly for product support and/or refund request.

To contact the vendor please click the "contact" link next to the vendor's name on the product page, or use the site mail system by clicking on the little envelope in the top right hand corner of the page, then click on the word “compose” enter only the vendor’s username in the “to” box.

Please allow 72 hours for a response from the vendor. If you have not heard from the vendor in that time frame, please let us know so we can contact them on your behalf.

Thank you, Kristi


Kristi

Community Relations Specialist

This is your life - your platform - your stage - your story  


Shadow_Fyre ( ) posted Wed, 21 February 2018 at 8:10 PM

Was this ever figured out? I've tried searching for an answer but these forums are very difficult to search. I'm getting close to the same error. 64-bit Win10 system. D3D Perfect Hair

Exception in Tkinter callback Traceback (most recent call last): File "C:GraphicsPoser 11RuntimePythonliblib-tkTkinter.py", line 1410, in call return self.func(*args) File "C:GrafikPoser 9RuntimePythonposerScriptsScriptsMenuD3D PerfectPerfect Hair P9.py", line 871, in applyAll File "C:GrafikPoser 9RuntimePythonposerScriptsScriptsMenuD3D PerfectPerfect Hair P9.py", line 786, in applyHair File "C:GrafikPoser 9RuntimePythonposerScriptsScriptsMenuD3D PerfectPerfect Hair P9.py", line 512, in createNode File "C:GrafikPoser 9RuntimePythonposerScriptsScriptsMenuD3D PerfectPerfect Hair P9.py", line 496, in changeNode AttributeError: 'NoneType' object has no attribute 'Type'


Phoenix1966 ( ) posted Thu, 22 February 2018 at 12:36 PM

I do not know if a solution was found, but the vendor passed away last year.


Shadow_Fyre ( ) posted Thu, 22 February 2018 at 1:05 PM

Phoenix1966 posted at 11:03AM Thu, 22 February 2018 - #4324943

I do not know if a solution was found, but the vendor passed away last year.

I know, I am still heartbroken about it. I'm hoping the community can help. I think I will try posting in the Poser Forum as well. Thanks.


Phoenix1966 ( ) posted Thu, 22 February 2018 at 1:18 PM

I'm right there with you on the loss.

You might have some luck there. I was able to find a workaround to get one of his products to work with Daz Studio again with the help of other users. I hope someone can help you.


Shadow_Fyre ( ) posted Thu, 22 February 2018 at 8:18 PM

@Phoenix1966 I installed an emulator running Vista on my same Win10 computer. I'm kind of excited about it because I can install my older versions of Poser and have a play with all those older python scripts that don't work on P11. Also, Poser File Editor works great now!


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