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MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 25 8:06 am)

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Subject: Orders disappeared after Grab Bag Sale

Briannah opened this issue on Apr 03, 2018 · 4 posts
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Briannah ( ) posted Tue, 03 April 2018 at 7:17 AM · edited Fri, 02 August 2024 at 5:31 PM

Hi, All my orders between 8th March and yesterday are gone from my purchase history (hopefully not more older ones). And the ones yesterday are not all there either. Can somebody please look into this? I would very much appreciate, thanks.

jennblake ( ) posted Tue, 03 April 2018 at 9:14 AM

Hi.

We will look at this immediately and get back to you. 😄

Briannah ( ) posted Tue, 03 April 2018 at 12:36 PM

Hi again, My orders seem to be back, thanks a lot 😄 . There is one, though, where the Grab Bag item has not become a real item but still says Easter 2018 Grab Bag. It's yesterday's order 113164458. I would be grateful if you could check that as well. Thanks!

jennblake ( ) posted Tue, 03 April 2018 at 3:40 PM

That one just couldn't find a product you didn't already have. 😄 Take a look through the RPublishing store, and send a link of ANY item you would like to store@renderosity.com and we'll get that gifted to you. 😄

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