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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 06 8:41 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Order #: 113213786

jimbojones opened this issue on Jul 24, 2018 · 2 posts
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jimbojones ( ) posted Tue, 24 July 2018 at 9:33 PM · edited Wed, 14 August 2024 at 5:55 PM

My first order on Renderosity. How long does it take to receive an order from when you purchased it? I bought 2 items from Freja a few days ago and still have no download links available on the product page or sent to me? Am i missing something?

PrestonW ( ) posted Wed, 25 July 2018 at 6:40 AM · edited Wed, 25 July 2018 at 6:41 AM

Hi,
To download your products, please go to 'Account' under your Avatar or username in the top, right hand side of the page.

Click on your order number in which you will then see the name of each product and the zip files pertaining to them under the title of each one. You must click on each zip file to download them: (here is the link provided for your convenience)

http://www.renderosity.com/mod/bcs/account.php

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