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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 06 8:41 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: How do I download purchases

Rezkel opened this issue on Aug 17, 2018 · 2 posts
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Rezkel ( ) posted Fri, 17 August 2018 at 12:20 PM · edited Wed, 07 August 2024 at 10:32 PM

I just bought a few Items and I'm not seeing anywhere to download them. The Email I was sent was no help as it just takes me to the receipt and there is no download prompts anywhere. WTF

PrestonW ( ) posted Fri, 17 August 2018 at 12:33 PM

Hi,
To download your products, go to 'My Account' under your Avatar or username in the top, right hand side of the page.

Click on your order number in which you will then see the name of each product and the zip files pertaining to them under the title of each one. You must click on each zip file to download them: (here is the link provided for your convenience)

http://www.renderosity.com/mod/bcs/account.php

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