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MarketPlace Customers F.A.Q (Last Updated: 2024 Oct 04 11:28 am)

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Subject: Xtrart-3D store problem?

taoz opened this issue on Aug 21, 2018 · 11 posts
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taoz ( ) posted Tue, 21 August 2018 at 11:26 AM · edited Sat, 05 October 2024 at 8:15 AM

Except for the first 23 items, everything in Xtrart-3Ds store is marked Clearance. Looks like an error to me?

PrestonW ( ) posted Tue, 21 August 2018 at 12:16 PM · edited Tue, 21 August 2018 at 12:48 PM

After looking into this. It is no mistake. The store was put in clearance per vendor request.

taoz ( ) posted Tue, 21 August 2018 at 1:30 PM

OK, thanks. Sounds a bit strange though as the store is in the 50% Flash sale, and the Clearance makes these items go down to 35% off instead. But for Prime members however it makes the discount go a little over 50% so I'm not complaining.

-renapd- ( ) posted Wed, 22 August 2018 at 1:13 AM
Site Admin

Clearance and extended license items do not go into sale. It was the vendors choice for their product to be at a permanent 35% off (55% off once in cart by Prime Members) :)



[[MyGallery] [MyStore]
"Collect moments, not things."

taoz ( ) posted Wed, 22 August 2018 at 12:43 PM

OK. So in this case it's not Clearence in the usual sense of the word?

-renapd- ( ) posted Thu, 23 August 2018 at 1:37 AM
Site Admin

It IS clearance since everybody gets 35% off on these products - prime members 55% off.



[[MyGallery] [MyStore]
"Collect moments, not things."

taoz ( ) posted Thu, 23 August 2018 at 5:13 AM · edited Thu, 23 August 2018 at 5:13 AM

Yes, discount wise, but Clearance usually means that the items are on the way to be removed because not enough copies are being sold, doesn't it?

-renapd- ( ) posted Thu, 23 August 2018 at 7:20 AM
Site Admin

That was the old Clearance rule.. products were moved to Clearance if a certain amount of sale copies hadn't been made in the last six months..

That rule has been more flexible lately as many customers used to complain of not being able to find certain products anymore... besides, it made no sense to reduce the database when the zips are stored anyhow on the server for the buyers... other sites keep live products of more than a decade ago and for obsolete figures...

So going by the customers' request.. the Clearance rule is not as strict as it used to be! :)



[[MyGallery] [MyStore]
"Collect moments, not things."

taoz ( ) posted Thu, 23 August 2018 at 8:56 PM

OK, yes I like the new rule better too. Thanks! :)

FlagonsWorkshop ( ) posted Thu, 06 September 2018 at 2:28 PM

That is good news.

Torquinox ( ) posted Thu, 06 September 2018 at 3:52 PM

Agreed, good news! :)

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