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MarketPlace Customers F.A.Q (Last Updated: 2024 Sep 28 7:17 am)

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Subject: Problem with * Cookies Allowed * right hand side corner of every page

Raindroptheelf opened this issue on Sep 12, 2018 · 9 posts
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Raindroptheelf ( ) posted Wed, 12 September 2018 at 7:55 AM · edited Sun, 29 September 2024 at 8:28 AM

For the last few days, this box sits on the right-hand side corner of my screen when I visit Renderosity. I clicked on the * Consent choice page * but it won't lead me there and if I try to close the window by clicking on the x nothing happens. It is really annoying. Petra


jennblake ( ) posted Wed, 12 September 2018 at 10:04 AM

Can you get us a screenshot of what is happening? Sounds like this may be a browser related issue? But if you show us what you see we could figure it out a little quicker. 😄 Also tell us what browser you are using. Windows or mac and any anti-virus software running or plugins on your browser. PLEASE?

Raindroptheelf ( ) posted Wed, 12 September 2018 at 11:58 AM · edited Wed, 12 September 2018 at 11:59 AM

Here it is. I am using Chrome as browser :)

Renderosity cookies.PNG


CaymanStudios ( ) posted Wed, 12 September 2018 at 12:49 PM

Yes, I get the same thing. Chrome also. If I disable Javascript it goes away, but then nothing else works. Regarding anti-virus software, I'm running nothing but Windows Firewall and Security Essentials.

Raindroptheelf ( ) posted Wed, 12 September 2018 at 1:19 PM

CaymanStudios posted at 7:18PM Wed, 12 September 2018 - #4336162

Yes, I get the same thing. Chrome also. If I disable Javascript it goes away, but then nothing else works. Regarding anti-virus software, I'm running nothing but Windows Firewall and Security Essentials.

Same here. I hope it can be fixed.


CaymanStudios ( ) posted Tue, 25 September 2018 at 6:00 PM

It looks like it's been fixed now - thank you!

jennblake ( ) posted Sat, 29 September 2018 at 1:10 PM

😄 welcome

CassandraNorth ( ) posted Sun, 07 October 2018 at 10:48 AM
Online Now!

I have the same issue of firefox, annoying

nujazz ( ) posted Mon, 08 October 2018 at 10:26 AM

Hello everyone. I'm a developer here at Renderosity. We're having several users report this issue.

Could everyone who is seeing the box please sitemail me your location?

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