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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 25 8:06 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Anyone else in the UK have to use a VNP, to get Renderosity to load?

HartyBart opened this issue on Sep 15, 2018 · 3 posts
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HartyBart ( ) posted Sat, 15 September 2018 at 7:07 AM · edited Wed, 27 November 2024 at 4:49 AM

A strange problem, here in the UK. I can only access Renderosity via enabling a proxy in my Web browser. This has been the case for some months now.

The problem is exactly replicable across different Web browsers and different devices. Which means that the problem must lie with the ISP (BT), either with its DNS server or in its active 'blackholing' of Renderosity (as it does with pirate sites). Yet, enabling a different 'public' DNS server on my PC doesn't solve the problem. Therefore my ISP's DNS server is not the problem.

It's merely annoying, as there are free VPNs and there's also a backup in the form of the Opera browser's built-in VPN. Both enable me to reach Renderosity.

Does anyone else in the UK find they have to use a VPN to reach Renderosity?


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HartyBart ( ) posted Mon, 01 October 2018 at 11:40 AM

I'm pleased to report that the problem seems to have resolved itself after a few weeks, and without any action on my part. I can now access both the Forums and the Marketplace without a VPN.


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jennblake ( ) posted Fri, 05 October 2018 at 10:02 AM

Great news. 😄

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