Wed, Feb 12, 11:52 PM CST

Renderosity Forums / MarketPlace Customers



Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2025 Feb 12 11:50 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.



Subject: How does this work?


Nickla0s ( ) posted Sun, 16 December 2018 at 6:51 AM · edited Wed, 15 January 2025 at 5:55 PM

Really? Some friends gifted stuff to me and I can't acces it? What kind of method of selling is this?


PrestonW ( ) posted Sun, 16 December 2018 at 9:17 AM

Hi,
Go to 'Account' under your Avatar or username in the top, right hand side of the page. Then select the 'Gifts' tab at the top of that page to see your gifts. If you have any Gift Certificates, they will be under the 'Gift Certs' tab


Nickla0s ( ) posted Sun, 16 December 2018 at 9:54 AM

Already saw that but I can't access any download and the money doesn't show up anywhere. Also I'd like to know what's the use of the notices function if doesn't alert you when someone send you something.


-renapd- ( ) posted Sun, 16 December 2018 at 12:34 PM · edited Sun, 16 December 2018 at 12:35 PM
Site Admin

If they've sent you money it's gift certificates. If you have notifications turned off in your profile settings.. you need to turn them on in order to receive them.



[[MyGallery] [MyStore]
"Collect moments, not things."


Privacy Notice

This site uses cookies to deliver the best experience. Our own cookies make user accounts and other features possible. Third-party cookies are used to display relevant ads and to analyze how Renderosity is used. By using our site, you acknowledge that you have read and understood our Terms of Service, including our Cookie Policy and our Privacy Policy.