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MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 25 8:06 am)

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Subject: Blacksmith3Dpro monthly

HotLime3D opened this issue on Jan 08, 2019 · 8 posts
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HotLime3D ( ) posted Tue, 08 January 2019 at 8:13 PM · edited Mon, 25 November 2024 at 6:25 PM

Blacksmith3Dpro monthly sorry it is not in my account help please

jennblake ( ) posted Wed, 09 January 2019 at 8:28 AM

I'm not understanding your question? do you want the subscription? You should have it, but it is not in your account? The subscription does not appear in your account. Let me know.

HotLime3D ( ) posted Wed, 09 January 2019 at 11:48 AM

the subscription does not appear in my account. Sorry about that.

jennblake ( ) posted Wed, 09 January 2019 at 12:09 PM

It won't show up in your account. 😄 That is done through paypal and the blacksmith site. Have you lost your registration or something? Or need to cancel?

HotLime3D ( ) posted Wed, 09 January 2019 at 1:20 PM

It keeps bringing me back here to rendo. I dont know where to download the pro version I have the 7 non pro

HotLime3D ( ) posted Wed, 09 January 2019 at 1:25 PM

Also i have my paypal receipt but nothing else. I can give you the transaction ID if you need it.

jennblake ( ) posted Wed, 09 January 2019 at 1:27 PM

Sure! send that to me at jennblake@renderosity.com. If you purchased the subscription you just download the FREE version and then put in the serial number when registering it! let me know. Did you get a serial number sent to you?

sinisterguyleodhais ( ) posted Thu, 14 February 2019 at 8:24 AM

i bought blacksmith 3 d when it was reality paint. I cannot access my email as it was a canadian provider which I no longer use as i am in the Uk. I have the dat file on an old drive Its version 4 is there any updates beyond version I already subscribe to v7 i just don't want to waste good money. lol

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