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MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 09 5:22 pm)

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Subject: Order#: 113287367


trill ( ) posted Mon, 14 January 2019 at 10:11 PM ยท edited Sat, 09 November 2024 at 7:24 AM

I hope this is the right place for this question. Last week there was a promotion that if you bought $50.00 worth of production you would get additional points (I think it was an extra 500 reward points), and that the would be posted in your reward listing on Jan 14. Is that still true? My Order#: 113287367 was over $50 and I believe during the promotion.

Thanks


PrestonW ( ) posted Tue, 15 January 2019 at 9:52 AM

Hi,
We had some things come up yesterday and did not get to this. This should be taken care of later today. Sorry for the delay


trill ( ) posted Tue, 15 January 2019 at 10:55 AM

No Problem. I thought I might have messed up. Thanks for the info.

Trill


PrestonW ( ) posted Tue, 15 January 2019 at 3:24 PM

Your points should now be in your account ๐Ÿ‘


fast1eddie1 ( ) posted Tue, 15 January 2019 at 8:47 PM

Hello,

I completed 2 orders over $50, as well:

Order #: 113287098 Order #: 113287384

as part of the promotion:

Additional Reward Points! Fishing for some great rewards?? Get 500 Rewards Points added to your account by simply making that next purchase! Place an order today that is $50.00 or more in total and by Monday, January 14th we will put 500 additional points in your account. These points are in addition to the rewards points you normally get on every order! This promotion starts now through 11:59pm (cst) on Thursday, January 10th.

I have not received the points as of yet.

Thanks for your assistance, fast1eddie1


Dkgoose ( ) posted Tue, 15 January 2019 at 9:29 PM

Same boat, but after looking at my reward balance I think the points are broken down by item, so I wonder if it had to be one item at $50 or more?


fast1eddie1 ( ) posted Tue, 15 January 2019 at 10:13 PM

"Place an order today that is $50.00 or more in total."


PrestonW ( ) posted Wed, 16 January 2019 at 9:50 AM

This should be corrected now!


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