Mon, Nov 25, 10:23 PM CST

Renderosity Forums / MarketPlace Customers



Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 25 8:06 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.



Subject: Order#: 113287367


trill ( ) posted Mon, 14 January 2019 at 10:11 PM ยท edited Mon, 25 November 2024 at 3:41 PM

I hope this is the right place for this question. Last week there was a promotion that if you bought $50.00 worth of production you would get additional points (I think it was an extra 500 reward points), and that the would be posted in your reward listing on Jan 14. Is that still true? My Order#: 113287367 was over $50 and I believe during the promotion.

Thanks


PrestonW ( ) posted Tue, 15 January 2019 at 9:52 AM

Hi,
We had some things come up yesterday and did not get to this. This should be taken care of later today. Sorry for the delay


trill ( ) posted Tue, 15 January 2019 at 10:55 AM

No Problem. I thought I might have messed up. Thanks for the info.

Trill


PrestonW ( ) posted Tue, 15 January 2019 at 3:24 PM

Your points should now be in your account ๐Ÿ‘


fast1eddie1 ( ) posted Tue, 15 January 2019 at 8:47 PM

Hello,

I completed 2 orders over $50, as well:

Order #: 113287098 Order #: 113287384

as part of the promotion:

Additional Reward Points! Fishing for some great rewards?? Get 500 Rewards Points added to your account by simply making that next purchase! Place an order today that is $50.00 or more in total and by Monday, January 14th we will put 500 additional points in your account. These points are in addition to the rewards points you normally get on every order! This promotion starts now through 11:59pm (cst) on Thursday, January 10th.

I have not received the points as of yet.

Thanks for your assistance, fast1eddie1


Dkgoose ( ) posted Tue, 15 January 2019 at 9:29 PM

Same boat, but after looking at my reward balance I think the points are broken down by item, so I wonder if it had to be one item at $50 or more?


fast1eddie1 ( ) posted Tue, 15 January 2019 at 10:13 PM

"Place an order today that is $50.00 or more in total."


PrestonW ( ) posted Wed, 16 January 2019 at 9:50 AM

This should be corrected now!


Privacy Notice

This site uses cookies to deliver the best experience. Our own cookies make user accounts and other features possible. Third-party cookies are used to display relevant ads and to analyze how Renderosity is used. By using our site, you acknowledge that you have read and understood our Terms of Service, including our Cookie Policy and our Privacy Policy.