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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Dec 22 11:07 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Refund Request

Madbat opened this issue on Feb 26, 2019 · 5 posts
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Madbat ( ) posted Tue, 26 February 2019 at 1:41 AM · edited Sun, 22 December 2024 at 2:15 PM

Order #113304123 Chambré Romantique is missing half the files in all three zips. It's unusable. I sent an email already but support seems to be a bit lacking lately.

PrestonW ( ) posted Tue, 26 February 2019 at 11:24 AM

Hi,
I responded to your email. Did you download ALL 3 zip files?

Madbat ( ) posted Tue, 26 February 2019 at 8:44 PM

Nevermind, It's been resolved. I had an idiot moment and missed some things.

PrestonW ( ) posted Wed, 27 February 2019 at 9:27 AM

I am glad everything worked out 👍

Madbat ( ) posted Thu, 28 February 2019 at 5:50 PM

The ONE time I never bothered to read the product description.......

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