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MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 27 2:04 pm)

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Subject: Paid 3 times

serenenight opened this issue on May 15, 2019 · 4 posts
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serenenight ( ) posted Wed, 15 May 2019 at 8:58 PM · edited Tue, 26 November 2024 at 8:05 PM

Hi, I picked up the new texture for DZheng pants, checked out with paypal, and it told me when I went back to the store, that it had not been paid for. So, I did it again.... And again. apparently all 3 payments took for the same item, but it took a while to credit. Can I get store credit for these two extra payments?

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jennblake ( ) posted Thu, 16 May 2019 at 2:39 PM

Hi. :smile

I have issued you 2 refunds for payments #2 and #3. 😄

serenenight ( ) posted Thu, 16 May 2019 at 2:47 PM

Thanks Jenn! I appreciate that.

jennblake ( ) posted Thu, 16 May 2019 at 2:50 PM

Happy to help! I see I broke my smile. 😄 LOL

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