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Renderosity Forums / MarketPlace Customers



Welcome to the MarketPlace Customers Forum

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MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 12 9:34 pm)

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Subject: Heads Up with credit card purchases


espindav ( ) posted Mon, 20 May 2019 at 7:26 PM · edited Wed, 13 November 2024 at 9:11 PM

Just a heads up on Customers who purchase with credit cards.

I just had a number of unauthorized transaction that hit my credit card. I only use this one card to purchase my Items from Renderosity and I do not use it for anything else.

It is not Renderosity's fault that this happened. It is just a hacker that picked this site to target. I learned from past experience to use only one card to purchase from here.

This is just a heads up to check you activity on your accounts.


jennblake ( ) posted Mon, 20 May 2019 at 8:22 PM

We process all our credit card transactions through PayPal. We do not store any credit card information on the site or in our records. To our knowledge we have not had any security issues or breeches. We have put many security checks in place and have gotten no alerts to possible issues. We do appreciate your reporting your issue. Please keep in mind hackers can also put keyloggers on your computer or browser locally. So be sure to run security checks on your computer as well.

We will continue to be vigilant as well.


Miss B ( ) posted Mon, 20 May 2019 at 11:07 PM

This is why I've gone directly to PayPal to make purchases here the past couple of years. I keep some money in my account there, but I could always use my credit card once I'm on their site, if I wanted to. I just don't do it from here anymore. Someone(s) have found a way to get between Renderosity and PayPal, and it caused me to get not 1, but 2 new credit cards back then. Since paying directly through PayPal I haven't had any issues at all.

_______________

OK . . . Where's my chocolate?

Butterfly Dezignz


Deacon215 ( ) posted Tue, 21 May 2019 at 6:17 AM

I've used my credit card here for years without an issue. I did, however, have repeated issues with Daz.


espindav ( ) posted Tue, 21 May 2019 at 12:13 PM

I'll do a security check on my computer. I normally try to pay thru PayPal but my credit balance is a little high. I buy way too much good stuff here. Thanks for the feedback.


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