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MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 02 9:55 am)

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Subject: Bought a gift cert :( - $3.50 minimum purchase


Mik239 ( ) posted Fri, 24 May 2019 at 6:44 AM · edited Thu, 02 January 2025 at 7:20 PM

Hi,

bought a gift cert to avoid the $3.50 minimum purchase limit and I'd like to check out with an $3.45 item from an actual sale in my cart.

When I use the gift cert code and there's a grand total of exactly $0.00 left, I can't make the purchase because of the $3.50 criteria regardless.

Really ? ?


jennblake ( ) posted Fri, 24 May 2019 at 7:59 AM

It is because the actual item purchased is $3.45. It is a hard rule in checkout that the minimum must be $3.50. There is no way around it. 😄


Mik239 ( ) posted Fri, 24 May 2019 at 8:29 AM · edited Fri, 24 May 2019 at 8:30 AM

Ok, I'd just thought the $3.50 rule exists to avoid paying fees (pp, CC, whatsoever) for Renderosity below a certain sum (which would have made perfectly sense, at least for me), so I've bought this gift cert. But if it's just a checkout hard rule, I might find a hard rule for me too.... ?


Torquinox ( ) posted Tue, 28 May 2019 at 7:41 AM

If I may ask, why is this rule so implacable? This is the only site I've found that has a rule like this. It's strange.


T0mcat00 ( ) posted Wed, 29 May 2019 at 6:15 PM

Well, it helps to make customers either buy more or less than they intended. They either add another product to the shopping cart or they don't buy the item they intended to buy... For me this situation happens a lot, with gift cards or the x% off coupons. And yes, it's an utterly stupid restriction...


T0mcat00 ( ) posted Fri, 31 May 2019 at 5:25 PM

Not sure if it's just me, but I bought something yesterday with $ 6.- instore credit (no further payment needed) and today with a $ 5.- Gift certificate, $ 1.17 Instore credit and a paypal payment of $ 0.58 No "$ 3.50 minimum" it seems?!?


FlagonsWorkshop ( ) posted Tue, 04 June 2019 at 11:47 AM

The $3.50 is the cart total. You can pay it down anyway you like. And yes, it does seem to be a rather inept piece of programming. At the very least a cart price of 0 ought to pass.


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