I'm swapping out my cpu/mobo/ram (Xeon e3-1246 V3) for a newer i7-7800X and unfortunately I will be moving from Win7 Ultimate to Win10 Pro so a full reformat will occur. What I'm not sure about is how PP11 activation work. Do I need to somehow let SM know I'm no longer going to be using the hardware id Poser is registered to? Does it matter that it's an upgrade from PP2014? Am I worried about nothing? Can you tell me how to get to Sesame Street?

Thanks! D:

Hi JohnDoe, I don't think you'll have any trouble.
Last year I moved from a W7 to a new W10 machine. The registration went like a charm. Since I still have my older W7 computer I opened both Poser to compare the settings and things like that and immediately Poser notified me another Poser was running with my license number and that it couldn't run. So pretty well done,
The major complication in that process was to download Poser again. It took ages

If the W7 is upgraded to W10, de-activate Poser before the upgrade or you will lose one of the three activations you can use with P11. It happened to me and there is no way "I" can get that activation back. SM, or now Rendo; would have to release the lost activation after the OS upgrade. I now have two available seats for Poser and have lost the one on my i7 rendering machine.

You should be able to just remove the old and then add the new machine yourself ,Unless you made your license permanent,then those you can't remove (and neither can they) and you will have to contact support to see how they will handle that.(Renderosity, not SM) most likely they will just add another license.

parkdalegardener posted at 3:15PM Thu, 04 July 2019 - #4355908

If the W7 is upgraded to W10, de-activate Poser before the upgrade or you will lose one of the three activations you can use with P11. It happened to me and there is no way "I" can get that activation back. SM, or now Rendo; would have to release the lost activation after the OS upgrade. I now have two available seats for Poser and have lost the one on my i7 rendering machine.

It's a good thing you mentioned this. I de-activated it via Poser, then checked the SM site and it had two activations listed already. So I cleared those out and now I should be free and good to go.

Now I just have to make sure any other software I use doesn't need the same thing done. Oh boy is this a painful process.

How do you check it on the SM site?

I have "exceeded the number of allowed activations" so I can't get my reinstalled Poser to work at all. Unless I buy a new upgrade for 99$. So I sent a message to the New Owners but I'm not holding my breath.

You could try going here https://pgportal.smithmicro.com/product-licenses and seeing if you can deactivate your license. I have done it in the past. The only issue is there is a time limit on how often you can do this. If you used up all your licenses then take the drastic measure and deactivate all and next time you open Poser it will ask to reactivate. Just can't do it on a second machine for a while.

I had already followed that link and found nothing but this time there was my serial number mentioning a permanent licence status and an "update" button. I pushed it and behold after that Poser Pro 11 starts without asking anything. Why keep it simple when you can make it very complicated ?