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Welcome to the MarketPlace Customers Forum

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MarketPlace Customers F.A.Q (Last Updated: 2024 Sep 22 8:32 am)

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To reach our Marketplace staff, please open a support ticket at
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Subject: Order# 113366157 stuck saying Unpaid

Cupcake opened this issue on Jul 12, 2019 · 4 posts
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Cupcake ( ) posted Fri, 12 July 2019 at 9:53 AM · edited Sun, 22 September 2024 at 2:21 PM

Hi. I seem to be having an issue with the downloads stating my order #113366157 is unpaid. I received my paypal invoice showing they have the payment. . Would appreciate any help.

Thanks!!

RendoPaypalverification1.jpg

Brittany ( ) posted Fri, 12 July 2019 at 10:11 AM

Your order #113366157 has been marked paid. You should be able to download now. Have a great weekend! 😄

Cupcake ( ) posted Fri, 12 July 2019 at 10:46 AM

Thanks so much for the help Brittany!! Much appreciated!! ?

Brittany ( ) posted Mon, 15 July 2019 at 10:15 AM

You're so welcome!

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