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MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 23 4:26 pm)

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Subject: Smith Micro serial number not working

Daio opened this issue on Sep 22, 2019 · 5 posts
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Daio ( ) posted Sun, 22 September 2019 at 3:13 PM · edited Mon, 25 November 2024 at 7:34 AM

When I enter my Smith Micro serial number for poser 11 to download the additional content files it tells me"invalid license entry". I haven't tried to install Poser 11.2 for fear it will do the same thing. I know I am entering the right serial number. What do I do?

Daio

"Do not meddle in the affairs of cats, for they are subtle and will piss on your computer." -- Bruce Graham

CHMedia ( ) posted Sun, 22 September 2019 at 4:17 PM

Please submit a ticket to support.posersoftware.com for further assistance.

3dcheapskate ( ) posted Tue, 24 September 2019 at 12:42 AM · edited Tue, 24 September 2019 at 12:48 AM

I think I saw in another thread (can't recall where) that typing a single space at the end of the serial number resolves that, and that it's a known bug.

I'll try to find the relevant post/thread...

Here it is - HELP - My serial number is being rejected from posersoftware.com. Not quite what I thought, but maybe worth a try ?

The 3Dcheapskate* occasionally posts sensible stuff. Usually by accident.
And it usually uses Poser 11, with units set to inches. Except when it's using Poser 6 or PP2014, or when its units are set to PNU.

*also available in ShareCG, DAZ, and HiveWire3D flavours (the DeviantArt and CGBytes flavour have been discontinued).


Daio ( ) posted Tue, 24 September 2019 at 10:59 AM

Thanks, I'll try that since no one has replied to the ticket I submitted.

"Do not meddle in the affairs of cats, for they are subtle and will piss on your computer." -- Bruce Graham

Daio ( ) posted Tue, 24 September 2019 at 7:24 PM

It worked!!! Thank you!

"Do not meddle in the affairs of cats, for they are subtle and will piss on your computer." -- Bruce Graham

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