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MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 06 8:41 am)

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Subject: Poser 11.2 Not working very well.

uncle808us opened this issue on Sep 23, 2019 · 6 posts
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uncle808us ( ) posted Mon, 23 September 2019 at 2:10 PM · edited Fri, 10 January 2025 at 5:31 PM

Today I opened Poser and now everytime I open it I get a Register poser screen.! This is not right is it? Also when Poser is opened and I go into the Material room I do not get the material window. So I can't set any textures. There is a window (mystery) all white can not be closed and I have no Idea but I suspect it might be the material window but I can't tell. This is all very frustrating. Some one Please help me. MacBook Pro OS X El Capitan Ver 10.11.6 Thanks

MacBook Pro OSX El Capitan Ver 10.11.6

LeeMoon ( ) posted Mon, 23 September 2019 at 2:47 PM

I have the same Registration screen issue. It did start earlier today (I was using Poser 11.2 just fine this morning.) I have a support ticket in at the posersoftware.com site, perhaps you could do the same to help get the priority raised on the problem? The problem seems to come and go, sometimes Poser will launch fine, other times it will cough up that Registration screen. Seems random. Thanks! Oh, and I'm on MacOS 10.12.6 on both Macs that are impacted by this.

Brittany ( ) posted Mon, 23 September 2019 at 3:16 PM

Poser support team can help if you please submit a ticket to: https://support.posersoftware.com.

LeeMoon ( ) posted Mon, 23 September 2019 at 3:38 PM

Jenn has reached out to me already and I've passed along information on the problem to her. It would be helpful for others to do the same so they can hunt down and squash this bug.

As Brittany mentioned, please do go to the official Poser support site and submit a ticket if you can! 😀

Thank you, Brittany!

uncle808us ( ) posted Mon, 23 September 2019 at 4:11 PM

Submitted Hope they can clear this up....

MacBook Pro OSX El Capitan Ver 10.11.6

LeeMoon ( ) posted Mon, 23 September 2019 at 6:14 PM

Thanks so much for submitting a support ticket uncle808us! I hope this gets cleared up quickly.

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