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MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 28 10:29 am)
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Hmmmm, I just tried logging into my Paypal account, and had no problems at all. That said, I haven't purchased anything through them for 3 days, so this may be something that's just occurred in the past day or two.
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OK . . . Where's my chocolate?
PayPal via the DAZ Store is also having problems related to the SMS 'reminder' page, which I encountered just a few hours now. It's a 'Black Friday rush' thing, I guess.
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I purchased a couple of things the past few days through PayPal, one using a credit card, and one using my PayPal account, and both went through without any issues, and my downloads were ready immediately. Looks like PayPal is getting things under control . . . well at least in my area. Not sure how long it takes to clear things up around the world, as it were.
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OK . . . Where's my chocolate?
Still haven't been able to download my purchases. Something got broken when Paypal screwed up on Black Friday. I'm told there are multiple downloads of my orders, but those were attempts by me, because it does not work. Wherever they went, it was not to my computer. I searched carefully. They always go to the "downloads" folder, and a notification pops up showing the downloads in progress. That isn't happening anymore. A search for the file names on my computer turns up nothing.
I ended up paying twice for a product due to issues with either Renderosity and/or Paypal on Black Friday and I have sent an email to have one of the charges refunded but I have not heard anything. Who do I contact directly to have this taken care of?
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They aren't sending out SMS codes so you can't get in. It seems to be widespread. I have Order#: 113418854 sitting out there. As soon as Paypal gets their act together I'll pay for it.