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Renderosity Forums / MarketPlace Customers



Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 12 9:34 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.



Subject: I would like to cancel an order


Naneth36 ( ) posted Tue, 14 April 2020 at 5:11 PM · edited Mon, 04 November 2024 at 3:28 PM

Hi everybody, Following a problem with Paypal, on April 10th, I find myself with the exactly same purchase in duplicate : #113485444 and #113485445. Can you cancel one of them and refund me, please? Best regards


Brittany ( ) posted Wed, 15 April 2020 at 9:54 AM

Hi, I issued you a refund for order #113485445. The PayPal Transaction ID: 5H195059SN937625E Have a great day!

Brittany


Naneth36 ( ) posted Wed, 15 April 2020 at 10:41 AM

Thank you very much, Btittany ! Take good care of yourself.

Naneth36


Brittany ( ) posted Wed, 15 April 2020 at 11:01 AM

Happy to help! You too.


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