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Renderosity Forums / MarketPlace Customers



Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 12 9:34 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.



Subject: I paid for items but I cannot download them yet.


555MMar ( ) posted Tue, 07 July 2020 at 4:21 PM · edited Sun, 27 October 2024 at 6:42 PM

Hello. I purchased 3 items today and paid through paypal as I always do. However despite being charged my items still appear as unpaid on my order, and no download links have been provided. What can I do?

Order is #: 113523163


Brittany ( ) posted Tue, 07 July 2020 at 4:34 PM

Hi, Your order has been marked paid. You should be able to download.


555MMar ( ) posted Tue, 07 July 2020 at 4:35 PM

Thank you very much!


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