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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Oct 05 10:48 pm)

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To reach our Marketplace staff, please open a support ticket at
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Subject: Items show Unpaid, paypal confimed payment

Rhia474 opened this issue on Aug 04, 2020 · 4 posts
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Rhia474 ( ) posted Tue, 04 August 2020 at 7:10 PM · edited Fri, 27 September 2024 at 1:15 AM

Hello, I have a purchase, Order # 113534632, that shows as pending and unpaid, whereas Paypal's email to me confirmed purchase. Could you pls release the items to me as soon as possible? Thank you.

Brittany ( ) posted Wed, 05 August 2020 at 10:18 AM

Hi,

Your order has been marked paid. You are able to download now. Have a great day.

Rhia474 ( ) posted Wed, 05 August 2020 at 2:14 PM

Much appreciated!!

Brittany ( ) posted Wed, 05 August 2020 at 2:29 PM

Happy to help :)

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