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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 16 10:34 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: I need a complete download reset

MinayasStudio opened this issue on Aug 22, 2020 · 3 posts
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MinayasStudio ( ) posted Sat, 22 August 2020 at 4:16 AM · edited Sun, 17 November 2024 at 5:35 PM

Hello,

I need to reinstall my runtime, and for that I need my old purchase downloads reset. Thanks in advance!

Kind regards

jennblake ( ) posted Sat, 22 August 2020 at 6:53 AM

All set. All your downloads are reset. 😄 Good luck! I know how long all that can take. 😄

MinayasStudio ( ) posted Sat, 22 August 2020 at 7:59 AM

Thank you very much!!!

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