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MarketPlace Customers F.A.Q (Last Updated: 2024 Oct 05 10:48 pm)

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To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

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Subject: Order#: 113551142 shows unpaid, download pending.

nitroman65 opened this issue on Sep 13, 2020 · 4 posts
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nitroman65 ( ) posted Sun, 13 September 2020 at 5:01 PM · edited Mon, 23 September 2024 at 2:28 PM

I place the order and the funds have been transferred. Please enable my download. Thanks.

mamba-negra ( ) posted Sun, 13 September 2020 at 5:48 PM

I'm having the same problem. I guess something is broken

Miss B ( ) posted Sun, 13 September 2020 at 8:23 PM

I had the same issue, but I got the second email, which opens up the downloading, approximately 25-30 minutes after I placed the order, so check again to see if your downloads are ready now.

_______________

OK . . . Where's my chocolate?

Butterfly Dezignz

mamba-negra ( ) posted Mon, 14 September 2020 at 4:58 AM

yep. Mine came through some time later.

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