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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2025 Feb 24 11:50 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Order #113557226 shows unpaid, but payment sent

mn2307 opened this issue on Sep 30, 2020 · 2 posts
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mn2307 ( ) posted Wed, 30 September 2020 at 11:24 AM · edited Wed, 26 February 2025 at 9:04 AM

I have paid via PayPal and usually I can download the purchased items two minutes later. Still showing "Unpaid" on the order page. I got the confirmation from PayPal that payment was made

mn2307 ( ) posted Wed, 30 September 2020 at 12:01 PM

Problem solved. But Payment confirmation email is still missing.

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