Wed, Nov 20, 8:58 AM CST

Renderosity Forums / MarketPlace Customers

All Forums

Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 16 10:34 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: No purchase confirmation mails and site bugs

Amaranth opened this issue on Feb 14, 2021 · 4 posts
Back to Forum Print
Amaranth ( ) posted Sun, 14 February 2021 at 6:46 AM · edited Fri, 15 November 2024 at 5:43 PM

Hi Renderosity team,

lately there have been a lot of bugs. I don't get mails anymore when I buy something. I clicked a link on Facebook yesterday and this is what I got, not fun if a vendor is trying to promote their new product.

image.png


Amaranth3D

CHMedia ( ) posted Sun, 14 February 2021 at 9:39 AM

I have reported this to a dev. We currently working on an email backlog. The 500 error pages were reported as being intermittent. Are you able to refresh and view the page?

Amaranth ( ) posted Sun, 14 February 2021 at 1:28 PM

yes refreshing does the trick, it's not the first time this happened.


Amaranth3D

CHMedia ( ) posted Sun, 14 February 2021 at 4:39 PM

Thank you for letting us know. I will continue to let the Dev know the issue is still happening.

Privacy Notice

This site uses cookies to deliver the best experience. Our own cookies make user accounts and other features possible. Third-party cookies are used to display relevant ads and to analyze how Renderosity is used. By using our site, you acknowledge that you have read and understood our Terms of Service, including our Cookie Policy and our Privacy Policy.