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Welcome to the MarketPlace Customers Forum

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MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 25 8:06 am)

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To reach our Marketplace staff, please open a support ticket at
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Subject: Order#: 113680600 not showing paid

Lothar opened this issue on Jul 01, 2021 · 3 posts
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Lothar ( ) posted Thu, 01 July 2021 at 2:08 AM · edited Wed, 20 November 2024 at 4:29 PM

Above order is showing unpaid, but paypal has accepted the payment. What could i do?

JoeJarrah ( ) posted Thu, 01 July 2021 at 8:37 AM
Online Now!

I have exactly the same problem with my purchase today from the sale. ^ hours later and i still cant download my items, though paypal shows its all been paid in full.

jennblake ( ) posted Thu, 01 July 2021 at 10:00 AM

Hello.

I am very sorry for the delay. Paypal apparently had an outage yesterday that we were not aware of. Both of your orders are now marked as paid and ready to download.

Regards,

Jenn

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