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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Oct 04 11:28 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: No download link

PilotHigh opened this issue on Sep 11, 2021 · 6 posts
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PilotHigh ( ) posted Sat, 11 September 2021 at 11:06 AM · edited Fri, 04 October 2024 at 12:26 PM

Order # 113712705. I received my receipts right away but still no download link.

PilotHigh ( ) posted Sat, 11 September 2021 at 2:38 PM

Its been 5 hours and I'm still waiting.

PilotHigh ( ) posted Sun, 12 September 2021 at 4:41 PM

Is no one answering posts?

CHMedia ( ) posted Sun, 12 September 2021 at 5:21 PM

I am currently looking into this. I apologize for the delay.

PilotHigh ( ) posted Sun, 12 September 2021 at 6:24 PM

Thank you. If you need to see my receipts I have them both.

PilotHigh ( ) posted Mon, 13 September 2021 at 9:39 AM

THANK YOU I have it now.

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