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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 22 1:39 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Problem with Order #: 113721984

T0mcat00 opened this issue on Oct 04, 2021 · 3 posts
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T0mcat00 ( ) posted Mon, 04 October 2021 at 6:30 AM · edited Wed, 22 January 2025 at 9:01 AM

Hi,

after finishing that transaction I still don't get the option to download the product (Geisha for G3F).

My activity log at PayPal shows the payment was done (Transaction code 8JR18422UP668024U)

Please check Your side of the trade.

jennblake ( ) posted Mon, 04 October 2021 at 10:42 AM

Hi.


I have marked that order as paid for you. Sorry for the delay. 

T0mcat00 ( ) posted Mon, 04 October 2021 at 11:11 AM

No worries :)

Thanks for the fast help.

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