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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2025 Feb 08 2:14 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: No answer to mail to store-adress

Lothar opened this issue on Nov 04, 2021 · 4 posts
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Lothar ( ) posted Thu, 04 November 2021 at 2:26 AM · edited Sat, 08 February 2025 at 11:57 PM

I sent out several Mails to store@renderosity.com and got no answers at all. Is there a problem somewhere? I get the newsletters and all - but nothing about my mails to support.

jennblake ( ) posted Thu, 04 November 2021 at 9:48 AM

Hello.

I haven't seen any emails from you that I can recognize. I don't know your email so cannot say for sure. Try sending an email directly to me at jennblake@renderosity.com or send me a sitemail 😄

Lothar ( ) posted Sat, 06 November 2021 at 6:25 AM

Send you a site mail yesterday..

jennblake ( ) posted Sat, 06 November 2021 at 12:24 PM · edited Sat, 06 November 2021 at 12:24 PM

Responded. 😄 Please still send me an email directly so that I can add that to my whitelist and you will be able to send an email later. 😄

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