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Renderosity Forums / MarketPlace Customers



Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 08 12:49 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.



Subject: Re: Order# 113738518 - No BOGO Item Received


Borgtrekker12 ( ) posted Tue, 09 November 2021 at 1:07 PM · edited Wed, 06 November 2024 at 12:00 PM

Hi, please resolve as I have not received my BOGO gift from Rhiannon for this purchase that did qualify for the BOGO... 

I have looked in my Accounts Gift Tab and it is not there.

Many thanks.


jennblake ( ) posted Tue, 09 November 2021 at 2:55 PM

Hello.

You will now see your free item in your Gifts area of your account under order 113739242  Sorry for the trouble. 😄


Borgtrekker12 ( ) posted Tue, 09 November 2021 at 11:32 PM
jennblake posted at 2:55 PM Tue, 9 November 2021 - #4430216

Hello.

You will now see your free item in your Gifts area of your account under order 113739242  Sorry for the trouble. 😄

Many thanksl.


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