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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2025 Feb 08 2:14 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Order #: 113740622

PaulaL opened this issue on Nov 13, 2021 · 3 posts
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PaulaL ( ) posted Sat, 13 November 2021 at 3:14 PM · edited Tue, 28 January 2025 at 2:15 AM

I`ve been waiting all day for this to clear, but it still says unpaid, even though paypal says its paid for. Any idea when the problem will be fixed? I`m loathe to purchase anything else.

jennblake ( ) posted Sat, 13 November 2021 at 3:56 PM

Hello.

Sorry about the wait. Paypal sent a notice late last night they had issues with sending payment notifications. I have now marked that order as paid for you and it is available for download. 

PaulaL ( ) posted Sat, 13 November 2021 at 4:08 PM

Thank you very much Jenn, much appreciated.

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