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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Dec 23 8:04 am)

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To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

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Subject: Can't pay for an order

anniemation opened this issue on Dec 01, 2021 · 3 posts
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anniemation ( ) posted Wed, 01 December 2021 at 9:14 AM · edited Mon, 23 December 2024 at 5:22 AM

I usually pay with paypal but today they want verification via phone text.  I don't have a cell phone so that's a no go.  So I decided to try my credit card stored on my browser and get this message: There was a problem processing your card. Exception Caught: '126', which means: 'Under review by Fraud Service'. Please check your credit card information and try again.

Help.

anniemation ( ) posted Wed, 01 December 2021 at 9:18 AM

Whew.  Decided to try paypal option again and it didn't ask for verification.  Still wondering why I'm getting that message on my credit card.

jennblake ( ) posted Wed, 01 December 2021 at 9:41 AM

This usually means that something in your personal information, such as zip code, address or anything that is listed there does not match the information that is registered on the card. 😄 

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