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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Sep 18 8:42 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Charged twice...again

Tuli opened this issue on Jan 05, 2022 · 3 posts
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Tuli ( ) posted Wed, 05 January 2022 at 11:24 AM · edited Mon, 16 September 2024 at 12:22 PM

Sorry to be such a pest, but I got charged twice again. This time it's order number 113772094 / 113772095. Gotta love computer glitches. Appreciate you looking into it. :)

jennblake ( ) posted Wed, 05 January 2022 at 2:30 PM

Hello.

I have refunded the second payment for you and removed the order from your account. I do not want to put your transaction ID in here, so if you want that, please send an email to store@renderosity.com and I will reply with it. 😄

Tuli ( ) posted Wed, 05 January 2022 at 6:56 PM

I'm good, thank you again! :)

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