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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 28 10:29 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

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Subject: Purchased wrong item, sorry

Tuli opened this issue on Jan 14, 2022 · 3 posts
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Tuli ( ) posted Fri, 14 January 2022 at 9:59 PM · edited Fri, 29 November 2024 at 10:22 PM

I made a purchase this evening (order # 113775646). I meant to order Prae's Pearl Hair for Poser and accidently bought the one for Daz Studio. Is there any way to switch them out? I don't use Daz.

Thanks

jennblake ( ) posted Mon, 17 January 2022 at 9:22 AM

Hello.

I refunded the Daz version and placed a new order for you with the Poser version as you wanted. It is found in order 113776548  😄


Tuli ( ) posted Wed, 19 January 2022 at 10:53 AM

Thank you! :)

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