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MarketPlace Customers F.A.Q (Last Updated: 2025 Feb 17 10:18 am)

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Subject: Do normal Renderosity gift certificates expire ?


vagabondfantasist ( ) posted Fri, 29 April 2022 at 7:25 AM · edited Mon, 10 February 2025 at 11:19 PM

Do normal Renderosity gift certificates, by which I mean these ones bought with real cash at the Marketplace, expire ?

I'm actually trying to find out what the differences are between gift certificates bought with real cash and the the gift certificates bought with reward points.


ShaniaB ( ) posted Fri, 29 April 2022 at 3:31 PM

This link explains all the terms and conditions for our Marketplace gift certificates.

https://www.renderosity.com/article/13143/-

I will have a better differences sheet later today for you.


Kind Regards,

ShaniaB.



VedaDalsette ( ) posted Fri, 29 April 2022 at 6:51 PM
ShaniaB posted at 3:31 PM Fri, 29 April 2022 - #4437895

This link explains all the terms and conditions for our Marketplace gift certificates.

https://www.renderosity.com/article/13143/-

I will have a better differences sheet later today for you.


I get a 404 when I click that link.



W11,Intel i9-14900KF @ 3.20GHz, 64.0 GB RAM, 64-bit, GeForce GTX 4070 Ti SUPER, 16GB. 

Old lady hobbyist. All visual art or fiction is "playing with dolls."

VISIT MY ALBUMSFOR COMICS: https://www.renderosity.com/users/VedaDalsette/gallery/albums

You can also get to my comics from my book website: https://www.vdbooks.com.


Miss B ( ) posted Fri, 29 April 2022 at 9:04 PM
VedaDalsette posted at 6:51 PM Fri, 29 April 2022 - #4437902
ShaniaB posted at 3:31 PM Fri, 29 April 2022 - #4437895

This link explains all the terms and conditions for our Marketplace gift certificates.

https://www.renderosity.com/article/13143/-

I will have a better differences sheet later today for you.


I get a 404 when I click that link.

I did as well.

_______________

OK . . . Where's my chocolate?

Butterfly Dezignz


ShaniaB ( ) posted Sat, 30 April 2022 at 11:30 AM

We'll have that link fixed soon.

In the meantime, here are the Terms and Conditions pasted below.


Terms and Conditions

Renderosity Gift Certificates can be used towards the purchase of any product currently available in the Renderosity MarketPlace.

If the purchase amount is less than the available Gift Certificate amount the remaining balance will be calculated and will be available for future purchases.

If the purchase amount exceeds the available Gift Certificate amount you can pay the remaining balance with any of our supported payment methods.

Gift Certificates cannot be redeemed for cash and have zero cash value.

Gift Certificates are non-transferable.

Renderosity is not responsible for the misuse of Gift Certificate codes.

Gift Certificates may be purchased for any Renderosity member.

Gift Certificates can only be used by the Gift Certificate recipient.

Gift Certificates cannot be used to purchase additional Gift Certificates.

Renderosity reserves the right to change or discontinue any Gift Certificate at any time.

Only one Gift Certificate can be redeemed per order.

Gift Certificate recipients will be notified by an automated E-Mail.

Gift Certificates expire 2 years after the purchase date.

Refund requests for Gift Certificates are only valid for 7 days after the purchase date.

Refunds cannot be made on purchases of Gift Certificates once they have been used.

Refunds for products purchased with a Gift Certificate will be issued in the form of a new Gift Certificate. The new Gift Certificate will be issued for the exact amount of the refund only.



Miss B ( ) posted Sat, 30 April 2022 at 12:01 PM
ShaniaB posted at 11:30 AM Sat, 30 April 2022 - #4437924

We'll have that link fixed soon.

In the meantime, here are the Terms and Conditions pasted below.


Gift Certificates expire 2 years after the purchase date.
Ahhh, that's good to know.  Thanks for posting this @ShaniaB

_______________

OK . . . Where's my chocolate?

Butterfly Dezignz


VedaDalsette ( ) posted Sat, 30 April 2022 at 4:51 PM

Thanks! I use my gift certificates right away anyway.



W11,Intel i9-14900KF @ 3.20GHz, 64.0 GB RAM, 64-bit, GeForce GTX 4070 Ti SUPER, 16GB. 

Old lady hobbyist. All visual art or fiction is "playing with dolls."

VISIT MY ALBUMSFOR COMICS: https://www.renderosity.com/users/VedaDalsette/gallery/albums

You can also get to my comics from my book website: https://www.vdbooks.com.


vagabondfantasist ( ) posted Sun, 01 May 2022 at 3:37 AM · edited Sun, 01 May 2022 at 3:38 AM

ShaniaB posted at 11:30 AM Sat, 30 April 2022 - #4437924

We'll have that link fixed soon.

In the meantime, here are the Terms and Conditions pasted below.


Terms and Conditions

...

Thank you ShaniaB - a 2 year validity is fine for me. However, I think it should be stated up front on the description tab of each Marketplace Gift Certificate.


I've also  just noticed that the terms and conditions (or to be more precise an 404 error page) are actually linked from the Editorial tab of most Marketplace Gift Certificates thusly "Please review the Gift Certificate Terms and Conditions located here."

I say most because the $5 gift certificate description is empty and its editorial tab just says "Gift Certificates are easy to purchase!" and nothing else.

May I suggest that you get somebody to check the Description/Editorial tabs of each value Marketplace Gift Certificate ?


...



vagabondfantasist ( ) posted Sun, 01 May 2022 at 3:46 AM

undefined posted at 7:25 AM Fri, 29 April 2022 - #2970570

Do normal Renderosity gift certificates, by which I mean these ones bought with real cash at the Marketplace, expire ?

I'm actually trying to find out what the differences are between gift certificates bought with real cash and the the gift certificates bought with reward points.

Please note the second sentence of my original enquiry. There is very little information about those other Gift Certificates bought with reward points. All I can find is this.

"A real, bona fide gift certificate from Renderosity. Use it to purchase products in our Marketplace. This one is worth $5/10/50 on any Renderosity purchase in the next 30 days."

So are these identical to to the Marketplace-bought Gift Certificates except for that 30-day validity ?

FYHixz5WUe63IQLD9RH81RpnOD3dAjdyH0RvqsUH.png


jennblake ( ) posted Mon, 02 May 2022 at 10:22 AM
Yes, the work the same as a regular gift certificate with the condition that those do expire 30 days from date of converting points to Gift Certificate. 😄


vagabondfantasist ( ) posted Mon, 02 May 2022 at 9:10 PM

Thanks Jenn. 


vagabondfantasist ( ) posted Sat, 01 July 2023 at 2:17 AM
ShaniaB posted at 11:30 AM Sat, 30 April 2022 - #4437924

We'll have that link fixed soon.

...

Over a year later - still getting a 404 ! 



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