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Renderosity Forums / MarketPlace Customers



Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 03 5:29 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.



Subject: Website is Working Better


MarkCM ( ) posted Tue, 09 August 2022 at 2:55 AM · edited Fri, 03 January 2025 at 1:59 PM

I complained about the problem in the past, so I just want to note that the previous issue of getting error messages when clicking links from "New Item" item emails appears to have been fixed, and that pages are now loading correctly.


jennblake ( ) posted Tue, 09 August 2022 at 7:39 AM

that's great to hear! we did adjust a few things. 😄


MarkCM ( ) posted Thu, 18 August 2022 at 9:35 AM

What I could do without, however, is 404 pages when I click on links in promotional emails, like this one.  What's the point of them?

https ://www.renderosity.com/article/25697/august-2022-cgspree-by-sangriart?utm_source=newsletter&utm_medium=email&utm_content=https%3A//live.cdn.renderosity.com/media_library/CGSpree-Sangriart_650x650.jpg&utm_campaign=NL_08182022



jennblake ( ) posted Thu, 18 August 2022 at 10:00 AM

Hi.

When I use this link it takes me directly to the article. Are you logged in when clicking the link? 


MarkCM ( ) posted Thu, 18 August 2022 at 10:41 AM
jennblake posted at 10:00 AM Thu, 18 August 2022 - #4442896

Hi.

When I use this link it takes me directly to the article. Are you logged in when clicking the link? 

It is working now.  It did not work earlier this morning.


jennblake ( ) posted Thu, 18 August 2022 at 11:56 AM

hmmmm ok that is very odd. Maybe the article wasn't active yet? I will check on that. 😄


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