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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 25 8:06 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Order #: 113866331

Trouble opened this issue on Aug 17, 2022 · 3 posts
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Trouble ( ) posted Wed, 17 August 2022 at 8:59 PM · edited Mon, 25 November 2024 at 6:17 PM

Hi,

I accidently grabbed the wrong product from Shanas Soulmate.  I bought: Inked Vol 30.  Just Snakes.  I meant to purchase Inked Vol.  32.   Halloween.  Is it possible to exchange them?

Thanks, Cie

jennblake ( ) posted Thu, 18 August 2022 at 11:58 AM

Hi.

I have no way to make an exchange. I have issued you an in-store credit for the amount of that item so that you can use it to purchase the item you wanted. 

Trouble ( ) posted Thu, 18 August 2022 at 2:52 PM

Ok, thank you.

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