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MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 06 8:41 am)

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Subject: Problem with latest Poser 12 download.

leather-guy opened this issue on Aug 25, 2022 · 5 posts
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leather-guy ( ) posted Thu, 25 August 2022 at 4:42 PM · edited Wed, 08 January 2025 at 5:00 PM

Hi

I just got a notice of an update to Poser 12.  I bought Poser 12 as an upgrade from Poser 11 (direct from Renderosity) on about 11/02/2020. I have a license # and Order number in my Purchased Items (not going to put it here, of course).  I followed the link to in today's email to download the update.  I tried to login with my renderosity info, but I get an error message about credentials, and won't send me password update because it doesn't recognize my email.  I've used the same email for over 10 years, so I don't know what to do. Who/what do I contract to get it squared away?

CHMedia ( ) posted Sat, 27 August 2022 at 8:18 AM

Are you trying to login to posersoftware.com or Poser 12?

leather-guy ( ) posted Sat, 27 August 2022 at 2:34 PM

Trying to log into the web page at the link so I can download the update.


CHMedia ( ) posted Sun, 28 August 2022 at 8:25 AM

Go  here to download: https://www.posersoftware.com/downloads
No need to log in.

leather-guy ( ) posted Sun, 28 August 2022 at 12:09 PM

That seems to have done it - Many Thanks!


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