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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Dec 14 8:05 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Download pending issue

kelkor opened this issue on Sep 05, 2022 · 3 posts
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kelkor ( ) posted Mon, 05 September 2022 at 1:30 PM · edited Sat, 14 December 2024 at 9:12 PM

My Order#:  113873154 from two days ago has yet to become downloadable. Paypal and Renderosity have sent me emails saying the payment went through. 

Thanks for any help

jennblake ( ) posted Tue, 06 September 2022 at 9:53 AM

Hi.

Sorry for the delay. Paypal had a few issues over the last week. I have marked this as paid for you. 

Jenn

kelkor ( ) posted Thu, 08 September 2022 at 9:54 AM

Sorry, yes thank you very much.

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