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MarketPlace Customers F.A.Q (Last Updated: 2024 Dec 21 10:34 am)

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Subject: Poser 12 USB Domestic

mc5465 opened this issue on Dec 08, 2022 · 9 posts
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mc5465 ( ) posted Thu, 08 December 2022 at 12:42 PM · edited Sat, 21 December 2024 at 10:09 PM

I am hoping someone can give me some insight. I purchased Poser 12  from Renderosity, and have still not received my product. It has been over a month. Has anyone else experienced or experiencing this delay? Thank you. 

CHMedia ( ) posted Thu, 08 December 2022 at 3:37 PM

I am looking into this for you.

CHMedia ( ) posted Thu, 08 December 2022 at 3:43 PM

We are sending out a batch today. I can confirm that yours is in that pile. I sincerely apologize for the delay. Thank you for your patience.

mc5465 ( ) posted Wed, 14 December 2022 at 6:18 PM

Thank you for checking into this for me. 

mc5465 ( ) posted Thu, 22 December 2022 at 11:38 AM

I still have not received my USB domestic Poser 12 stick? Where is this shipping from? Thank you.

consumer573 ( ) posted Sat, 21 January 2023 at 6:25 AM

Did you ever get it?


mc5465 ( ) posted Sat, 28 January 2023 at 10:03 AM

Well, it has been a few months now, and I have still not received my Poser 12 usb stick. Are all your transactions/ shipping for physical items this poorly managed? I was really counting on having that stick by now. 

jennblake ( ) posted Mon, 30 January 2023 at 10:29 AM

@mc5465 please send an email to store@renderosity.com with your order number and the physical address we should ship that to. All of those have been shipped. We will ship out another for you. 😄

mc5465 ( ) posted Mon, 30 January 2023 at 2:22 PM

No need to, I just received it this morning! Thank you. 

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