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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Dec 12 6:10 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Order showing Unpaid and download pending

RFreise opened this issue on Feb 14, 2023 · 4 posts
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RFreise ( ) posted Tue, 14 February 2023 at 12:41 AM · edited Wed, 04 December 2024 at 12:56 PM

Used credit card and Order showing Unpaid and download pending after 45 minutes.

Not good

RFreise ( ) posted Tue, 14 February 2023 at 3:57 PM

15 hours and still no nothing

jennblake ( ) posted Wed, 15 February 2023 at 6:07 PM

Hi. 

I have corrected this order I believe? If you have one that is not yet available please let me know the number so I can correct that for you. 😁

RFreise ( ) posted Thu, 16 February 2023 at 12:21 AM

Thanks alls well now

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