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Renderosity Forums / MarketPlace Customers



Welcome to the MarketPlace Customers Forum

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MarketPlace Customers F.A.Q (Last Updated: 2024 Dec 21 10:34 am)

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Subject: Unable to Download of View Promos


consumer573 ( ) posted Sat, 18 February 2023 at 5:27 AM · edited Sat, 21 December 2024 at 12:14 PM

I have been purchasing the V4 Retiring items when I can. With this recent batch  from Nirvy, as always I am downloading the items and I usually archive  information about a product including the promos so I know what I've got when I use it later.

I can no longer access the Nirvy promos or information about the items that I have purchased. I was always able to do this in the past. Dynamic Sexy Black Dress being an example (https://www.renderosity.com/marketplace/products/122422/sexy-black-dynamic-dress-raffael)

I can download the files but without any other information about the product. The product is less useful in the future if I can't access the information about it.

I am re-directed to the main page with the ever predictable cleassy pop-up, "WANNA GET OUR EMAILS?" (I already get them, pop-up redundant every time. every time.).

=>  Please bring back the links to the promos of items that I have purchased.  At least give me time to archive the information if you're not going have them accessible to purchasers like you have in the past.


How do I get rid of my comment below. It no longer is useful, either:



jennblake ( ) posted Sat, 18 February 2023 at 4:01 PM

Hello.


That issue is being addressed. Once it is fixed you will have the ability to see deleted items you have purchased. 😄


I  believer you can edit your tag/signature line HERE


consumer573 ( ) posted Sun, 19 February 2023 at 11:12 AM

Ideally I'd like to have a PDF of all the promos and information about a product I have purchased. 

I could keep such a PDF on my computer OR have it printed out in hardcopy for a looseleaf or shutterfly book to flip through. Say, all the hairstyles I have purchased or clothing variety or Sets or props.



consumer573 ( ) posted Sun, 19 February 2023 at 11:13 AM · edited Sun, 19 February 2023 at 11:14 AM

I read what you folks are doing re-coding the whole website. A lot of work. But 20 years is a lot of time for it to have been around and added to.


Thank you for your response above and the link to clear the tag/signiture.



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