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Renderosity Forums / MarketPlace Customers



Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 02 9:55 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.



Subject: What does this mean?


Radkres ( ) posted Tue, 01 February 2022 at 9:02 PM · edited Sat, 21 December 2024 at 3:54 PM

You do not have permission to use this coupon.

O.o Do not think I have used it.

COMMNEWSFEB2022P15B5




jennblake ( ) posted Wed, 02 February 2022 at 9:37 AM

You need to be subscribed to the community newsletter and have that role to use the coupon. I checked your member record and it does not appear you are subscribed to that newsletter. If you would like to be you can set your subscriptions HERE


Radkres ( ) posted Wed, 02 February 2022 at 10:17 AM

Funny How I keep getting the  Emails if I am not Subscribed? o.O 


jennblake ( ) posted Wed, 02 February 2022 at 10:56 AM

I checked in our email listing and you are indeed on there. I have added the role to your account so that you can now use the coupon. 😄


Trollschlumpf ( ) posted Sat, 05 March 2022 at 11:19 AM

Same error here. I am subscribed and receiving the Newsletter.


jennblake ( ) posted Sun, 06 March 2022 at 1:24 PM

that should be fixed for you. 😄


FirstBastion ( ) posted Tue, 16 May 2023 at 11:57 AM

What does the "Add to Showcase" button do? 


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